Frequently Asked Questions

In situations when the general customer service representative of your broker/custodian is not familiar with the process, you may request to speak with their subject matter experts. If they are still not familiar with the process, please ask them to reach out to Computershare (see contact information below).
 

To reposition shares from the US to Hong Kong:

1. Request a “Register Reposition Form” by emailing Computershare US
2. Return the completed form* to Computershare US
3. If you shares are in certificated form, return the completed form with the share certificate(s).
4. Once validated, Computershare US will liaise with Computershare HK for the repositioning of shares in the form specified in the shareholder’s instruction (CCASS or certificate).

To reposition shares from Hong Kong to the US

1. Download the “Register Reposition Form” from Computershare HK website by searching the company stock code “9987”.
2. Return the completed form with the share certificate(s) representing the full number of shares being repositioned to Computershare HK.
3. Once validated, Computershare HK will liaise with Computershare US for the repositioning of shares in the form specified in the shareholder’s instruction (either in DRS form or through a DTC participant account).
    

The repositioning of shares will take at least 3 business days from the time all the required information and valid documents are provided to Computershare. The exact processing time will vary based on the level of service being requested. For a more precise indication on the timing of your request, please contact Computershare directly.

For investors holding securities through a broker/custodian, additional time (usually 1-2 weeks) may be needed for them to facilitate your instruction. Please contact your broker/custodian directly for the total time required to complete the transaction.
 

There are fees chargeable by Computershare to reposition shares. Details of these fees can be requested from Computershare.

For investors holding securities through a broker/custodian, additional fees may be charged by them for facilitating instructions. Investors are recommended to contact your broker/custodian directly for the total charges.
 

Any repositioning from one stock exchange to the other will not be a taxable event for US federal income tax purposes. However, repositioning may change US withholding tax implications on dividends we pay in the future.

• For investors holding shares on the HKEX, 30% US withholding tax generally will apply to all holders.
• For investors holding shares on the NYSE, 30% US withholding tax generally will apply to non-US holders only, and may be subject to reduction or elimination pursuant to an applicable income tax treaty, provided the non-US holder provides proper certification of its eligibility for such reduced rate.

Each investor is advised to consult his/her own tax advisor with respect to the Hong Kong and US federal, state and local tax consequences, as well as those of any other jurisdiction relevant to such investor, of purchasing, owning, repositioning and disposing of our shares.
 

From the US to Hong Kong - only the recorded participants in Depository Trust Company (“DTC participants”) can submit the share repositioning instruction

1. For Computershare’s xSettle users, submit instruction online via the xSettle platform. For non-xSettle users, request a “Register Reposition Form” by emailing Computershare US and return the completed form to Computershare US.
2. Deliver the shares via a Free Delivery Order (“DO”) to the DTC Participant account of Computershare US.
3. Once validated, Computershare US will liaise with Computershare HK for the repositioning of shares in the form specified in the shareholder’s instruction (CCASS or certificate).

From Hong Kong to the US - only the recorded participants in Hong Kong Central Clearing and Settlement System (“CCASS participants”) can submit the share repositioning instruction.

1a. For Computershare’s xSettle users, submit instruction online via the xSettle platform. Computershare HK will liaise with the CCASS participant for the delivery of the corresponding number of shares to their nominated CCASS participant account.

1b. For non-xSettle users, withdraw the relevant number of shares from the CCASS system, so as to first hold the shares in certificated form. Download the “Register Reposition Form” from Computershare HK by searching the company stock code “9987”. Return the completed form with the share certificate(s) representing the full number of shares being repositioned to Computershare HK.

2. Once validated, Computershare HK will liaise with Computershare US for the repositioning of shares in the form specified in the shareholder’s instruction (either in DRS form or through a DTC participant account)